Delivery
UK dispatch, packaging and returns
Clear fulfilment information for fragrance products and gift orders.
Dispatch
Orders are prepared on working days and packed to protect liquids, melts and glass containers in transit.
Tracking
Tracked delivery details should be sent to the email used at checkout once the parcel enters the carrier network.
Returns
Unused, sealed goods can be returned according to the store terms. Used fragrance products and opened liquids are excluded for hygiene and product-integrity reasons.